Frequently Asked Questions

We’ve listed our commonly asked questions here! If you have a question that hasn’t been addressed here, or would like more information on any of the answers, give us a shout!

FAQ’s About London’s
Best Marketing Group

When does my business need marketing?

The answer to that question is “all the time”.

We often notice that many small business owners treat marketing like something that can be turned on and off or as an expense not an investment. One indicator of this is that I get really busy in a down economy because businesses decide they probably should market to try and find new customers.

The good news is these businesses seek out help, looking for someone to guide them in their efforts so they achieve success. But for every one business that engages a true marketing expert, there are many that try to mix and match disparate marketing activities hoping their business will get busy again.

Unfortunately, hope is not a marketing strategy and that belief can be the demise of many small businesses.

Effective small business marketing is not an activity to be done only when things get quiet, but is a process that should be constantly and consistently happening in your business, making your business more visible to those looking for your products and services.

Benefits of continuous marketing:

  • You build awareness and brand differentiation for your business by being visible to your prospects and clients;
  • You establish a solid reputation for your business by marketing your expertise through articles and blogging;
  • You distinguish your business from the “competition” by staying visible and promoting your expertise;
  • You can evaluate your marketing efforts by the results you are seeing in your business. If they work, keep doing them; if they don’t work try something else.

Marketing takes time to take effect and when you shut something down, it is really hard to kick it back up. Plus stopping and starting marketing doesn’t give you enough data to know whether something is working or not. The key is to put a marketing effort in motion and let it run, evaluating the outcome and tweaking the campaign when need be. Starting and stopping marketing is guaranteed to give you less than stellar results.

Build marketing into your business strategy so that it becomes second nature and ensures your business stays visible to your clients. If you don’t feel you can do it yourself, find a reputable marketing agency to help. An investment in marketing your business can be small but the payoff can be substantial.

Why do I need a marketing plan?

Without a written marketing plan, your business is making decisions on the fly. This results in disjointed marketing efforts, wasting time and resources on activities that may or may not work for your business. When your plan is written down, you become more focused. Committing your goals, strategies and activities to a written document is the only way to avoid losing sight of what we want to achieve – turning our ideas into proven reality.

Why does my website need to be mobile responsive?

As more people are visiting websites from their smartphones and tablets than web browsers, it is also important that your website be able to support a broad range of devices. In the latest Google algorithm, websites that do not support a mobile experience may lose rank in the Google search engine results.

Why do I need a blog for my business?

Not all businesses will be able to support the requirements of having a blog, but businesses who do blog get more traffic to their website than those who don’t. A quality blog helps convert that traffic into leads while establishing your business as an authority in your industry.

Every time you publish a blog post, you increase your web presence by another page which creates one more opportunity for your business to show up in search engines and drive traffic to your website in organic search.

How can I make customers read through my email?

Customers open emails they connect with and those, which sound relevant. So, the first thing you need to do is to understand your customer’s expectations and things that matter to them the most.

Whenever you shoot an email ask yourself, “Does the email content, especially the subject line matter to my customer?”

Customers instantly connect to emails, which are personalized and when the call to action is relevant. Also, if you create an urgency they do read and respond as well.

Focus on the value you create for the customer and the benefits you are offering.

How Can I grow My email subscriber's list?

“To get the right message to the right person at the right time you first need to get the right data to the right database at the right time.”  ~ John Caldwell

The success of your email marketing efforts will only be successful if you start with the right list. Your email marketing list should consist of past, current, and prospective customers. Your efforts should be focused on reaching an engaged audience that is interested in what your organization has to offer. If you’re pushing information out to people who aren’t interested, you are wasting your time and building a bad email marketing reputation.

In order to grow this list, make sure you have opportunities to opt-in throughout your website and blog.

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